Palmerstown House Estate is hiring a Wedding and Events Coordinator

Palmerstown House Estate is a stunning Award Winning venue and Golf Resort ideal for Weddings, Family Functions, Team Building and Corporate Events to name a few.

Due to continued growth, it is looking for an enthusiastic and energetic Wedding and Events Coordinator to join its dynamic and innovative Sales and Marketing team.

Main Duties and responsibilities:

Act as a main point of contact for all wedding and events queries.
Ensure all customer expectations are exceeded and actively encourage and collate customer feedback to set service benchmarks.
Display a hands-on style, which encourages team involvement, and demonstrates enthusiasm and involvement to customers and clients.
Manage and develop relationships with customers and clients.
Demonstrate a complete knowledge of the options available to couples and clients in planning their wedding or event and the available food and beverage menus available.
Ensure a full knowledge and understanding of the wedding and event packages available to couples and clients and a full knowledge of the property and grounds.
Assist in the implementation of budgets, marketing plans, and performance benchmarks, ensuring that all targets for weddings and events are achieved.
Ensure management systems are kept up to date.
Act as an ambassador for the Company and assist group Sales and Marketing.
Work with the Head Chef to ensure all dietary needs and requests are met and facilitated.
Maintain immaculate presentation and grooming, wearing designated uniform/business attire and name badge at all times.
Must be available to work outside of normal office hours (when needed).
Represent the company at trade shows.

Knowledge, Qualifications and Experience:

A relevant degree or diploma in Event Management would be desirable but is not essential.
Possess extensive knowledge of weddings and event management and hospitality industry.
Proven exemplary customer service and sales skills.
Strong communication skills, both written and verbal.
Record keeping and administration skills.
Excellent presentation skills and attention to detail.
Ability to priorities tasks and manage own work schedule/agenda
Ability to work to deadlines and under pressure
Strong financial acumen
Good computer skills and knowledge of Microsoft Excel reporting and word
Excellent organisational skills
Third party wedding platforms such as MAPOSA and Hotsoft.