Know what to do if you arrive at a serious crash scene? Here are experts' tips

The scene of a road traffic-collision can be a frightening place. At first there is an eerie stillness and silence in the immediate aftermath. However this can sometimes turn to scenes of chaos and confusion. Here is some advice from the Road Safety Authority on what to do if you witness a serious road accident.

Calling 999

If you are the first on the scene of a crash you have a duty to call the emergency services. You can call them on 999 or 112. You will be put through to the national 999 call-handling centre. The first question you will be asked is: 'Which emergency service do you require?' You will have to choose either the gardaí, Fire brigade or Ambulance service.

Waiting for help

While waiting for the emergency services, you may be able to help make the scene safe, while not endangering your own safety. If there are others present, two of you should move away from the scene in opposite directions to warn approaching motorists.

If you have a torch or hi-vis jacket, use them to help you do this job more safely. If you have a car, turn on your flashing warning lights.

Saving a life 

If any of you have first-aid training, think about giving assistance to casualties. If a person's bleeding can be slowed or stopped by you until the emergency services arrive, this could save their life. Remember the 'ABC' of first aid (Airways, Breathing and Circulation). In general make those injured as comfortable as possible and try to reassure then. Let them know that help is on the way.

Talking to injured

Keep them as informed of progress as often as possible. Be discreet. Don't say anything within 'earshot' of those injured which might be negative. In times of crisis those injured will only want to hear that things are going to work out fine.

Try to account for everyone who was originally in each vehicle. Check for people who might have been thrown some distance from the vehicle, or may be wandering around, shocked and disorientated.

Beware of airbags

Be aware of airbags, and the possibility that they may yet go off while you are helping.

When the emergency services arrive, make yourself known to them immediately and give them as much information as possible.

Give statement to gardai

Ask if you should remain at the scene. If people are injured the gardaí will probably need to take witness statements.